The manager told me I couldn't return a couple of $12 fans I purchased yesterday. He told me "i definitely can't re-sell this one" because the little paper/metal tie wasn't on the cable securely. However, he was happy to steal them back from me for free when I said I didn't have a use for them. I walked out without the fans, with $24 less dollars in my pocket, disappointed in humanity.
Use these guys all the time for my home needs and small business. The whole staff is incredibly inviting and helpful as well as knowledgeable. Neighborhood hardware store makes you feel like your not on 8th Ave. I highly recommend them for your painting, lighting and all hardware needs.
I love going here. Customer service is knowledgeable and helpful and they're good at figuring out what you need.
I'm always impressed by the customer service. There is often someone waiting at the front ready to point you to wait you need without getting all sales-y. They have an excellent selection of fasteners and other hard to find pieces and parts. And I don't think I've ever had to wait in line to check out. I can run in on my lunch break, grab what I need and go. Love this place.
They really have very very bad costumer service at the cashier place i buy a painters pants and i went to returned back as same they sale to me in a plastic bag no even try the pants in ten minutes i went to returned they wont give my money back i lost 40 dollars because i dont know they policy, and they do not give options ,they cashier she was unhelpfull,even the manager fat do name doug he dont do anything to help me ,,is not a good store,,to deal with,am very upset ,
Scheman Grant Hardware is a US Hardware Store based in Manhattan New York, New York. Scheman Grant Hardware is located at 545 8th Ave, New York, NY 10018, USA.
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