Once seated, the server came over and we explained what had happened to us. He was very helpful and asked for our drink order and he was going to try to get it comped for us. However, the manager came over with shots of tequila instead of the mixed drinks we had wanted. He also had the manager comp the chocolate ball for us. He was the only pleasant experience and was genuinely trying to help us.
Great food and attentive staff. No brainer if you are in the area. Food has a price, but you should know this would be the case by looking at the sq. ft. on two floors.
Reasonable food and big portions. The chips with the guacamole was a meal by itself. The service very friendly but slow.
SAVE YOUR MONEY. Dine somewhere else. Or at least DO NOT USE YOUR CREDIT CARD here.. pay cash. The server that assisted us Isabella added an unauthorized tip amount onto my card. SCAMMER/ FRAUDD Had to jump threw hoops to get the money she took refunded back to my card. I had to Call the restaurants accounting department fax over receipts ect. (thank God I saved them). Call the restaurant back, and get this... there were 3 managers on duty Crystal, Alice and Joe. None of them came to the phone... they just continued to tell the hostess to tell me to call the accounting department. Came here to celebrate my Husbands Birthday 2 weeks ago. Service was Blah. Food was overpriced especially for the small portions you get. I ordered the tacos and got 2 "Very small" Tacos for $23 bucks. The cheapest cocktail on the menu cost $18 and was super weak. Let me remind you this is for mexican food. If you go here beware pay cash do not give your card to these people. Or at least make sure your server isnt named Isabella.
Great food, had the quesadilla and corn as well as the fish and chicken tacos. Everything was really good. Save room for desert, the lava cake engulfed in white chocolate is amazing!
It seems to be a pattern to not be seated on time even though you have a reservation. It wouldn't have been an issue if we did not see empty tables, therefore I choose to take my business elsewhere.
This was my first visit to Bodega Negra, and unfortunately will be my last. My friends and I made reservations on a Wednesday for 8:30 pm on opentable. We got to the restaurant around 8:10 pm and were told to wait by the bar and we were assured the table would be ready soon. We sat at a little table by the bar and waited for a server to come take our drink order. That took 15 minutes in itself. It was 8:30 and we asked the hostess if our table was ready. They told us that our table was paying and that we would be seated shortly. Another 15 minutes passed and we were still waiting. When we asked how much longer we would have to wait the hostess stated that she can not tell us a time because she would be lying. We were told we could order an appetizer in the meantime. It was frustrating waiting for our table to pay because there were other tables around us that were not occupied. When asked about them they stated that those tables were reserved for other reservations. I am not sure what type of reservation system they go by but they need to work on it.
Bodega Negra is a US Bar based in Manhattan New York, New York. Bodega Negra is located at 355 W 16th St, New York, NY 10011, USA.
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