My friend purchased a Groupon for this place, "Two free drinks". I said, "Hey, not a bad way to start off Halloween night!" We got to the bar pretty early, about 5:45pm. After being frisked and man handled at the door, we went up to a small, mostly empty bar, again we were pretty early. The place lacked seating, so I'm sure it would've been a better dance floor for the Halloween party. I told my friend we could probably just get our free drinks and chill for a while.
So I highly doubt the owners will see this review, but I'd just like to state that not only do I deal with client relations at my current job, but I'm also speaking as a former bartender. I know it's stressful to manage a bar at a populated area of the city, let alone on a holiday. My friend and I arrived pretty early, as well as a small hand full of people. This early in the party and when things were this calm; I would've owned up to my mistake and honored the 'Two free drink' promotion. It's not worth having disgruntled guests who are now going to 'not' give you business, but also post negative reviews. Since your bar stated that the mistake was your fault, it's not difficult for us to get a refund. My friend and I would've purchased more drinks and started to have a good time. Your bartenders also lost potential tip, even if the first two drinks had been free. Especially since this happened on a holiday, your bar certainly wasn't a great way to start it off. I'd also like to mention that from the doormen, to bartenders, to other staff; no one looked like they were having fun or looking forward to taking care of their guests.
Our night started to get better, when we left. Unless the manager would like to resolve this situation, I cannot recommend this bar to anyone.
Two other couples went up to claim their Groupon as well, when all of the bartenders stated, "The online promotion was a mistake. It was supposed to say, "Buy one, get one free". I then saw the small dixie cups they were using to serve the drinks. I'm not bothered by the plastic ware, since it's better to drop a plastic cup on the ground during a big party. I'm bothered by the portion size.
Good bar, takes a while to get inn inn busy nights like Halloween. Two floors plus rooftop. Bar on each level. Mix of music for all tastes.
Good music. 3 different levels. Had a great time with my group of friends.
Great location good hookah good service great drinks
Pro tip: One of the few outdoor spaces around Union Square. Just head to the very top and enjoy an open roof deck. Quieter and more sensible.
We left.
3 floors of different themes. Door men are generally nice, staff is a mix of nice and indifferent.
Bar 13 is a US Bar based in Manhattan New York, New York. Bar 13 is located at 35 E 13th St, New York, NY 10003, USA.
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