The process of picking up my car was fast and efficiency. The car was clear. I can return the car 24 hours without additional charge from the parking garage. I used to got to Enterprise on Thompson street, but I will only go to National from now on.
Pro Tip 2: The entrance of Mercer Street is far easier to get in and out of than Broadway.
Quick and easy pickup and dropoff, and the staff was very friendly. The location is perfect and easy to navigate. I'll be renting all cars from this National in the future!
We now have no problem pulling in, handing over the keys, and just asking for an emailed receipt and not sticking around for the inspection. They also have after hours returns which is great. We made it in once with only a few minutes before close because of really bad Sunday traffic driving back to the city, but were relieved to find out if we hadn't made it, they can accommodate after hour returns.
I like to say thank you to Mason Mei and will definitely return for next rental..
Pro Tip: The garage is open 24 hours, meaning you can return cars when National is closed. Just be sure to get a check in receipt from the attendant and hold onto it until you get an email from National that your car is checked in.
Consistently one of the best rental car crews in the city. Long time counter reps and revolving managers are always professional and friendly.
8.7.2017: highly recommended
Been renting from here for the last couple months and probably had 4-6 rentals. The first time was mostly positive though my gf had them adjust the initial fuel reading becsuse she thought it was lower and we were a bit worried we'd end up getting nickel and dimed. I can comfortably say now that this has not been the case at all and that they try to make things as smooth and low friction as possible.
Logstics aside (this place is fairly convenient for us), we make a point of renting from this location now.
Services is everything !
National Car Rental is a US Car Rental based in Manhattan New York, New York. National Car Rental is located at 743 Broadway, New York, NY 10003, USA.
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