IT WAS ALL GOOD TIL YOU GAVE ME THE KEYS
Enterprise teams at both pick up and drop off were awesome. I came in two hours into an extra day, and they waved the extra fees. Enterprise upgraded the car to a 2018 Chevy Tahoe, which was an awesome car. Only reason I didn’t rate 5 stars was because of the $120 drop off fee, which Hertz never charges me.
The office location we went to on 53rd ST in New York was very professional and courteous. They took care of our needs and got us on the road quickly. we would use them again if in Hew Your area.
Omar and Dan and Veronica, was the best. I felt so good after getting my rental. They treated me like family. I had no worries and I was able to call and ask all the question I needed and they had an answer for all. Great staff and great cars. Thank you guys.
The guys in the office were great.. I was frustrated because I had to pay for 2 days because the office hours on Sunday were 3-9 m and because I rented the car at 11 am the day before I couldn't return it within 24 hours because of these hours and I had to pay an extra day, and it just sat parked.
Enterprise Rent A Car is a US Car Rental based in Manhattan New York, New York. Enterprise Rent A Car is located at 57 W 53rd St, New York, NY 10019, USA.
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