Awful!
This is not the quality I expect from Hertz, strongly recommend people to look for another car rental in the area.
Would go an rent again.
Rented 10+ cars at location over past few years. Always in good shape. Never an issue.
Easy and smooth car Pick up. Had a little communication Challenges between the Office and the carpit. Only resulted in a car upgrade.
Car had 55000 miles, didn't drive well at all, damaged from the outside. Had the car for 2 days, after one day I went to the Hertz office to share my experience. The 2 lady's didn't show any interest and said I should have told them when I picked up the car. They let me take of with the same car (full size).
They charged me for a fuel service fee when I dropped off the car with a full tank of gas. They didn't even ask about it when I dropped off the car. I only found out when they emailed me the receipt. Then, they told me that I need to show them a receipt that I actually filled up the car with gas. The gas gauge says full. What do they want? I am switching to another rental car company. This is just such a petty thing but is a huge pain in the neck.
Great attention, always helpful
Hertz is a US Car Rental based in Manhattan New York, New York. Hertz is located at 18 Morton St, New York, NY 10014, USA.
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