I bought a computer from them online and chose two day shipping at checkout. Even though it was “two day shipping,” it took them ten days to “prepare” the shipping. After I finally received the computer I realized it is too big for my space so I decided to return it (I did a little more research about similar computers during the long wait for shipping and found some other computers with similar performance but smaller.) I kept all of the labels on the computer and the power was never turned on. I put everything back to the box just how it came. You can barely tell the package was opened. I even bought a brand new box and bubble wrap to further protect the original box the computer came in.
I know this seller seems like they have a lot of nice products for sale, but stay away. Only buy from them if you are absolutely certain it’s the product you want - in other words - you never change your mind on your purchases.
This seller doesn’t have free returns!
I love DataVision! Been a customer for over 5 years. Recently went to Tofael to upgrade my Macbook pro. They had all the parts I needed and gave me an amazing upgrade. DataVision really is my go to store for everything technology and repairs. Highly recommended.
I purchased a monitor on line from data vision through Amazon. The monitor would not work correctly. I attempted to return it. I had to spend $60 to return it. They then claim that items that were never sent to us were not in the box (manual) and they could not exchange it. They also said the monitor had lots of "wear". We were never able to use it! I have never heard of such poor customer service. As I look at other reviews, I see that I am not the only person dealing with these issues.
After a month I didn’t hear from the seller so I contacted them. The emails they sent in response looked like they were computer generated - not written by human being. It was always one short sentence (typically not answering my questions) and of course without anything such as “hello” or “thank you” to show very basic manners. Finally, I got the refund but the seller charged me a restocking fee (because I had open the package) which is 15% of the price of the computer (about two hundred dollar). Yes, if you buy a two thousand dollar computer and change your mind, you need to pay three hundred to return it. The restocking fee actually starts at 15%, so you definitely will pay more than 300 if you dare to turn the power on and try it out.
Bought a brand new x34 predator monitor through amazon. It had severe back light bleeding so i returned it. They called me up out of no where after a week and told me the monitor they sent isnt the monitor they received. They will have to "check" with Acer to see the origin of this monitor before they can issue me a refund. Luckily Amazon had my back and issued me the refund right away after contacting Amazon support about this issue. And also told me that Datavision weren't suppose to contact me on the phone. They were suppose to just email me through Amazon so Amazon can also get a reference on the content of the conversation. After reading all these negative reviews, im sure they were gonna scam me for some kind of restocking fee or accuse me of swapping monitors so they wont be able to issue me an refund or ask me to pay some kind of restocking fee. Very sketchy company. You are better off buying things on Amazon LLC, newegg or microcenter.
Never a fan. Years back I found good accessories at their Fifth Ave 38th street store. How do they pay the rent?
Datavision is a US Electronics Store based in Manhattan New York, New York. Datavision is located at 50 W 23rd St, New York, NY 10010, USA.
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