Last time, we saw him talking smack about another customer to an employee. Ridiculous! Pedro gives a DISGUSTING, CLASSLESS IMAGE to Fairway. A customer has a right to ask ANYTHING to a manager, even STUPID questions. Why is he giving customers an attitude? He needs to be courteous and try his absolute best to address ANY AND ALL questions/concerns with a kind demeanor. We don't know HOW he ever became a manager there.
As long as he works there, we will not be shopping at Fairway. If he continues to give attitude to customers and act as if he doesn't give a damn, we will be notifying headquarters.
First time there and probably my last - at least on the Upper East Side - the Upper West Side one was always ok. I really just wanted the kosher ground beef but I did the rest of my shopping there. I found Fairway to be about the same as Whole Foods price wise - except some items like milk, eggs and butter - Whole Foods has better prices on the 365 line. ANYHOW I found the signs to be confusing as to what was on sale - so I ended up with a bunch of items not on sale and paid more than I planned for the products. I am not a dullard and I do know how to read ... I don't usually have this problem at any store I go to. And to top it off, the person bagging smashed my fresh basil with my spaghetti boxes! I liked a lot of the products. Seemed like a great selection - some good deals (if you grab the right thing on the shelf that the sign by it appears to say is on sale.) But I will stick to Whole Foods.
I should have docked a star, but this really is the only supermarket to ever go to.
Fairway supervisors and managers have to pay close attention to the hot bar and souls. Today I received a 50% discount for the hot bar and unfortunately I was feeling a bit cheapskate. I regret it!!!!!! I made a plate of buffalo chicken and it wasn't buffalo at all!!! I tasted jalapenos!!!!! I wasted $10 for nothing and if it weren't for the discount, $20. Insane that all the managers and supervisors hangout together in the front of the store instead of supervising everything including whoever prepares the foods!! I advise all supervisors to taste the food!!! If you wouldn't give it to your kids, don't give it to us!!!!!
In terms of quality, whole foods is better.
Pedro should NOT be working at Fairway. PERIOD.
In terms of pricing, fairway is good.
Sales reps ALWAYS helpful and pleasant. Great fresh fruit and veggie selection, fresh excellent selection. Nice bakery. LOVE their to go and soups. Guess you might say I LOVE THIS PLACE!
We shop at Fairway once or twice a month and spend over $400 each time. When we tried to ask him something, he started giving us an attitude and acted very irritated as if we were bothering him. He NEVER smiles. NEVER says hello. He does NOT appreciate customers. He does NOT seem to like working there either!
It gets crazy in here-- but that's no excuse for the guy expediting the line to refer to me and my companion as "Couple." "Yes, Couple! Let's go Couple! #4 is open!" I'm a grown man sir.
PEDRO (store manager (heavy set Hispanic guy)) is a VERY BAD manager! My family and I don't know why Fairway would hire someone like him.
WARNING: Do not ever speak to Pedro.
Pedro has NO RIGHT to give attitude to customers. He acts as if he is the only one who works hard. Who doesn't work hard in NYC? Who is he to act all superior and rude to customers? If anything, HE should be the nicest employee in the store and make an effort to make every customers' experience enjoyable so they want to come back!
Pedro also needs to make an effort to go out of his way to make customers happy and have their concerns/needs met, especially for long-time customers who spend a lot of money on the store.
Get whatever is on sale because that's gonna be the freshest. There's always at least one fish, one meat, one cold cut, and one poultry on sale. Come here 9:00 pm on a Tuesday.
If he is stressed so much and does not enjoy working at Fairway, he should QUIT or get fired. He needs to learn how to be NICE and explain things in a courteous, nice manner to all customers. He acts like he is on a POWER TRIP as if being a manager is being god of the entire store.
Fairway Market 86th Street is a US Supermarket based in Manhattan New York, New York. Fairway Market 86th Street is located at 240 East 86th St, New York, NY 10028, USA.
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