The card machine which loads money onto the card which operates the machines was broken. Rather than informing customers, they waited until you put clothes through the wash, then didn't have enough money on the card to dry them. They could have accepted cash and swiped their master card to operate, but refused. One drying cycle costs $0.30 and they refused to help me so that I didn't have to carry wet clothes home. I have had issues at this laundromat for over a year now and this is the last time I will be using them. More expensive for terrible customer service.
Eh its small and the fact you have to get a laundry card is a bit annoying but the staff was friendly and helpful.
The only thing I do not like is that you put the card to dry and only turn on the red light and then turn it on like four times then you throw the orange dyke supposedly mind has no money your card
I come to this store for one service, to have my shirts washed and pressed. Zip Laundry cannot seem to stick to one way to do this. Sometimes,when I drop of a various assortment of button-down shirts, Zip Laundry takes them all. At other times, I am told shirts with pockets must be dry cleaned. At other times I am told shirts with metal buttons must be dry cleaned. However, many times they have all be accepted and washed and pressed. I cannot keep track of the shifting policies. Zip laundry has lost a customer, and if you are considering using them for the same reason, I hope all you own are dress shits with no pockets or metal buttons.
I've been doing my laundry here for every week since its been opened. I thought this place was customer friendly, so I didn't mind the more expensive price. I was so wrong tonight! Tonight was not my regular laundry night but my wife had to hand wash some baby clothes and asked me to go dry it. I was so surprised that they won't even give me the courtesy to dry my baby's clothes! They insist that I can't dry if I don't wash. I ended up starting an empty washer just so I can start the dryer! This is what they do to a loyal customer! So if you think they are friendly, its just for your money! I wish I could give it negative stars!
Zip Laundry Center is a US Laundry based in Manhattan New York, New York. Zip Laundry Center is located at 164 Stanton St, New York, NY 10002, USA.
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