I called back to ask my other question when the guy told me he wouldn't help me and hung up again.
Called to ask about a 2" lift kit for my Suzuki sidekick, I was quickly hung up on after saying they don't provide that service. I couldn't even ask my other brake problem as the call was disconnected.
These guys are great and have always been great. They are very honest and reasonable and go out of their way to provide the best service. I will update this review with more specifics when I get my vehicle back next week!
I had to ask them to tow my daughter's car, as I don't live in NYC and was at the mercy of their diagnosis and repair- hoping it was thorough, quick, and a fair price. All this occurred and I was very happy and pleased. They were honest, reliable, and expedient.
I own a SAAB. It is officially a dinosaur with very few reliable places in NYC to provide parts & service. Active Auto was able to get the part I needed & was able to make my car "inspection" worthy. Both Jon & Josh were (& are) trustworthy. The key thing to note is...they are busy, so they have no reason to clutter up their shop with imaginative repairs. They ordered the part & completed the installation in 1 hour. Granted it was not a complicated repair, but they saved me over $100 on the specialty headlamp bulb, & even fixed the cracked casing with no extra charge. SAAB owners are loyal & I will be recommending them to my fellow SAAB owners.
Active Auto has been servicing our 2008 Audi for four years and service is impeccable. John is beyond honest and considerate, he goes out of his way to help keep our older car running. I highly highly recommend his service.
This all took place in 30 seconds. I'm confused on why I was so mistreated.....
Active Auto Repair Nyc is a US Car Repair based in Manhattan New York, New York. Active Auto Repair Nyc is located at 324 E 95th St, New York, NY 10128, USA.
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