The Serenity Spa has been one of my favorite places to go since I’ve moved here in the city! I had my first massage here (it was wonderful) and I get my nails done here about twice a month. The staff is so sweet and accommodating! Also the place is the cleanest nail salon I have ever been to! Highly recommend!
HORRIBLE experience. Do not go here if you are looking for a dip manicure. My cuticles are ripped, the manicure is uneven, the colors were mismarked, my nails have already chipped within one day. The technition read from a notecard and did not know what she was doing. It was VERY expensive for the worst manicure I’ve ever received! So upset and disappointed!!
I was really disappointed when I called today for an appointment. I live right down the street and asked for a walk-in for a foot massage. It was 7pm. The receptionist said she was sorry, but there would be no time to take me (since they close at 8pm), even though I told her I live right down the street. I asked her if they were booked. She said, "No." I asked if they could do even a half hour foot massage, and she simply (and rudely) said, "No, I'm sorry, we don't have time to take you in."
Very friendly staff, relaxing atmosphere
I was a little nervous after realizing it was more like a nail salon than an upscale spa. However, I had a great experience. Nino was my person and she was nice and friendly, not annoying and did a great job. She gave a wonderful face massage during one of the masks and it was heavenly. Overall, great experience and I would go back to her. She did the extractions and it was painful as usual; however, she did a good job. My skin looks really fresh and radiant today. I'll go back.
This is terrible business practice, and I hope the management of Serenity Spa will look into this. I live right down the street and could have been in by 7:10pm for a 30-minute massage, which would have been finished even before they closed. I completely would have understood that they couldn't take me in if they had been booked, but it seemed that this was simply a receptionist who wanted to leave early...
Serenity Spa Nomad is a US Spa based in Manhattan New York, New York. Serenity Spa Nomad is located at 49 W 27th St, New York, NY 10001, USA.
Please contact with Serenity Spa Nomad using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Serenity Spa Nomad opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Spa in Manhattan New York